Digging Deeper on Forum Discussions

7 06 2007

For the mathematically-inclined, (or at least those not frightened off by! :) ) if you have a fairly active forum, and want to start getting a better sense for which concepts / topics are discussed more and less often across threads, you can use this sort of analysis to help surface these, for use for further product development, customer acquisition, etc.

(Note: it talks about comparing a query to a document, but since there’s no conceptual difference between a query and a document - they’re both just bundles of words - can also be used to compare any document in a collection to any other document in that collection).


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